Postage is currently offered at a flat rate Australia wide. We use a courier services for the majority of Australia, but some areas will fall into the ‘remote zone’. In that event, Australia Post will be used instead. Flat rate covers deliveries up to 10kg. Orders exceeding this weight will be billed extra shipping.
All couriered items come with ‘Authority to leave’.
All items come with adequate padding to avoid damage. However, if you do receive an order that is damaged, please document with photographs before opening box and contact us at firstname.lastname@example.org or through messenger on our Facebook page.
Please allow 5 business days for completion of your order for in stock items. For personalised items, this time increases to 10 business days.
I do try to make every effort to have each order booked for courier pickup the very next day.
All orders are packaged in recycled boxes and bubblewrap/foam beans. I try to throw away as little packaging as possible so don’t be too surprised what sort of box your package turns up in 🙂